Small business has always depended on the ability to do more with less, and effective communication from top to bottom. Everyone wears many hats in a small office, and everyone needs to be able to deal with current information in real time. If there are bottlenecks, communications breakdowns, or unnecessary duplication of tasks, it can really chip away at a business’ profitability. Most businesses are already operating at historically tight profit margins with skeleton crews, and you can’t afford to let your guard down if you intend to stay in business.

The American workplace continues to change and evolve, and the key to staying competitive is making sure you’re ready for the changes. There’s no such thing as a company too big to fail, and even the oldest and most successful companies understand the importance of responding quickly to a volatile market.

Since the Covid pandemic started, small businesses have been forced to do more with less. Businesses have been forced to operate with skeleton crews, and an increasing amount of the workforce is now working from home. Time will tell if we have officially settled into “the new normal” so often discussed in the early stages of this global health crisis.