As if running a small business profitably wasn’t already challenging enough, the current COVID pandemic has struck a crippling blow to virtually all brick and mortar businesses. The ones fortunate enough to be surviving are having to run leaner operations than ever before, and find ways to do more with less.

Efficiency means a lot of things to a lot of different people, but ultimately it means doing more with less. This has never been more important than it is today, as we approach the “new normal.” It’s safe to expect more lean times in the coming years, and your business’ very survival depends on your ability to continue offering outrageous service with less cash flow and a smaller team.

Productivity has been a popular business buzzword for centuries, but what does it really mean these days? The ways we do business have changed a lot over the years, but the need to utilize company resources effectively never has and never will. But when it comes to getting your small business organized, where do you start?