Lean manufacturing” and “Total Quality Management” have been instituted in just about every business sector since the 1980s, particularly in manufacturing. But the principles are just as applicable in other business sectors. By taking a top to bottom approach to the problems of doing business, organizations can locate bottlenecks and streamline processes. The name of the game in lean manufacturing is doing more with less, and making sure your line employees have direct contact with decision makers. They also need fast track authority to make decisions based on the best available information in real time.