As a small business owner, you’re already quite familiar with the idea of doing more with less. Operating on a lean budget is the key to survival, and you can’t afford to overspend even after your business is successful. Unfortunately, wasted productivity is the silent killer in a small office. An inefficient process might only take a few extra minutes, but those minutes add up. If you want to improve your bottom line, you need to figure out how to convert those minutes into time spent taking care of your customers and growing your business.